Privacy policy

Information in compliance with personal data protection regulations

In Europe and Spain there are data protection regulations designed to protect your personal information that are mandatory for our company.

It is therefore very important to us that you fully understand what we will do with the personal data we ask you for.

In this way, we will be transparent and put you in control of your data, with plain language and clear choices that allow you to decide what we will do with your personal information.

Please do not hesitate to ask us if you have any questions after reading this information.

Thank you very much for your cooperation.

Who are we?

Our company name:

Gráficas Salnés SL

Our tax ID number:

B36040707

Our main activity:

Graphic arts (national business activity code no. 1812)

Our address:

Polígono Industrial Sete Pías – Rúa María Castaña, Nº 11, CP 36635, Cambados (Pontevedra), Spain.

Our website:

graficassalnes.com

For your confidence and security, we inform you that we are an entity registered in the following Companies Register / Public Register:

Companies Registry of Pontevedra, sheet 125, Volume 528 of companies. 
Entry no.1 on page 7.382 dated 21/01/1987.

We are at your disposal, please do not hesitate to contact us.

What will we use your data for?

In general, your personal data will be used to interact with you and to provide you with our services.

It may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary for us to be able to interact with you and to be able to provide you with our services. In this regard, we will provide you with a series of checkboxes that will allow you to make a clear and simple decision on the use of your personal information.

Who will see the information we ask you to send us?

In general, only duly authorised personnel of our organisation will have access to the information we request from you.

Similarly, those entities that need to have access to your personal information in order for us to be able to provide you with our services may also have access to your personal information. For example, our bank will know your details if payment for our services is made by credit card or bank transfer.

Likewise, those public or private entities to which we are obliged to provide your personal data in order to comply with any law will be aware of your information. To give you an example, the Tax Law requires us to provide the Tax Agency with certain information on financial transactions exceeding a certain amount.

In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will ask your prior permission through clear options that will allow you to decide in this regard.

How do we protect your data?

We will protect your data with effective security measures according to the risks involved in the use of your information.

To this end, we have adopted a Data Protection Policy and annual checks and audits are carried out to ensure that your personal data is secure at all times.

Will we send your data to other countries?

There are countries in the world that are safe for your data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from a data protection point of view.

In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as secure as Spain, we will always request your prior permission and we will apply effective security measures to reduce the risks of sending your personal information to another country.

How long will we keep your data on file?

We will retain your data for the duration of our relationship and for as long as we are required to do so by law. At the end of the applicable legal periods, we will dispose of it in a secure and environmentally friendly manner.

What are your data protection rights?

You can contact us at any time to find out what information we hold about you, rectify it if it is incorrect and delete it after the end of our relationship, where legally possible. 

You also have the right to request a transfer of your information to another entity. This right is called “portability” and may be useful in certain situations.

To request any of these rights, you must make a written request to us, along with a photocopy of your ID card, so that we can identify you.

We have specific forms available at our offices for requesting these rights and we offer you our help in filling them in.

To find out more about your data protection rights, you can consult the website of the Spanish Data Protection Agency at our organisation’s offices we have specific forms for requesting these rights and we offer you our help in filling them in.

To find out more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind at a later stage?

You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were once interested in receiving advertising for our products or services, but no longer wish to receive any further advertising, you can let us know by filling in the opt-out form available at our offices.

If you feel that your rights have been disregarded, where can you lodge a complaint?

In the event that you feel that your rights have been disregarded by our organisation, you may file a complaint with the Spanish Data Protection Agency, through any of the following channels:

Online:

www.agpd.es

Postal address:

Agencia Española de Protección de Datos
C/ Jorge Juan, 6
28001-Madrid

By telephone:

Telf. 901 100 099
Telf. 91 266 35 17

Making a complaint to the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Will we create a profile on you?

It is our policy not to profile users of our services.

However, there may be situations where, for service delivery, marketing or other purposes, we need to profile information about you. An example might be the use of your purchase or service history to enable us to offer you products or services customised to your tastes or needs.

In such a case, we will implement effective security measures to protect your information at all times from unauthorised persons seeking to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for other activities, we will always ask for your permission beforehand by providing you with clear options that will allow you to decide whether to do so.